Refund Policy

At Zenith, your satisfaction is our priority. If you receive a product with a manufacturing defect or are unsatisfied with your purchase, you may request an exchange or refund under the conditions below.

Time Frames

• Unsatisfied with the product: up to 7 days from receipt.

• Manufacturing defect: up to 30 days from receipt.
  For visible damage (broken glass, missing parts, scratches, etc.), the customer must notify us within 24 hours of delivery, providing photos or a short video of the product and packaging. After this period, the damage will be considered misuse.

Return Conditions

• The product must be unused and in its original packaging with all accessories included.

• Returns will not be accepted if the item has been altered or modified.
  Upon receipt and quality inspection, the customer may choose to:

• Exchange it for another available product.

• Receive a refund of the product value.

Shipping costs are non-refundable if the delivered product matches the order and is in good condition.

Warranty
All products include a 30-day warranty from the date of receipt.
To activate the warranty, the customer must provide a short video (up to 1 minute) or clear photos showing the defect, along with the original packaging and visible label.

Exclusions

• Cosmetic damage after purchase (scratches, cracks, dents).

• Damage caused by liquids or moisture.

• Unauthorized repairs or modifications.

• Improper use of accessories.

• Normal wear and tear (scratches, oxidation, loss of shine, battery reduction, etc.).

• Stress tests not recommended (impacts, water exposure, excessive pressure).

Support
Zenith does not provide technical service or authorized assistance. For warranty inquiries, contact [INSERT EMAIL AND/OR WEBSITE].